Effective Date: 05/06/2025
Legal Entity: Ox2 Net Corp., Registered in Canada
Contact Email: info@raidbox.ca
Terms of Service: Plumbing, Handyman & Restoration Services
1. INTRODUCTION
This Terms of Service Agreement (“Agreement”) governs the provision of plumbing, handyman, and property restoration services (“Services”) offered by Ox2 Net Corp. (“Company”, “we”, “us”, or “our”) to clients (“Client”, “you”, or “your”). This Agreement applies to all work carried out in British Columbia, Canada, including consultations, emergency repairs, installations, property restorations, and scheduled maintenance.
By requesting or accepting our services, you agree to be bound by this Agreement.
2. SCOPE OF SERVICES
Ox2 Net Corp. offers professional services in the following areas:
- Plumbing (residential and commercial)
- General handyman tasks
- Water damage restoration
- Fire and smoke damage mitigation
- Mould removal and sanitation
- Property repair and maintenance
All services are carried out by qualified professionals and in accordance with applicable codes and standards in British Columbia.
3. ELIGIBILITY
Clients must be 18 years or older and legally capable of entering into binding service contracts. You warrant that you are the legal property owner or have the authority to request services at the specified location.
4. JURISDICTION AND GOVERNING LAW
This Agreement is governed by the laws of the Province of British Columbia and applicable federal laws of Canada. Disputes shall be resolved in the courts of British Columbia.
5. WARRANTIES & LIABILITY
Ox2 Net Corp. provides a 12-month limited workmanship warranty for all standard services unless otherwise stated in writing. Manufacturer warranties apply to supplied materials.
We are not liable for:
- Pre-existing structural issues
- Delays caused by weather, supplier shortages, or third-party contractors
- Damages caused by client misuse or negligence
- Incidental or consequential damages exceeding the cost of services rendered
6. CLIENT RESPONSIBILITIES
Clients agree to:
- Provide accurate information about the property and requested service
- Ensure clear and safe access to work areas
- Pay all applicable fees as invoiced
- Notify us of any special requirements or hazardous conditions
7. ESTIMATES AND PAYMENTS
Written estimates are valid for 30 days. Final costs may vary based on actual conditions discovered during service. Payment terms:
- 50% deposit for scheduled work
- Balance due upon completion
- Emergency services billed at time-and-materials rate unless otherwise agreed
Unpaid balances beyond 15 days will incur a 2% monthly interest charge.
8. CANCELLATION & RESCHEDULING
Clients may cancel or reschedule up to 24 hours before a scheduled appointment without penalty. Late cancellations may incur a $75 fee.
9. SAFETY & COMPLIANCE
Our technicians follow WorkSafeBC safety regulations. Clients are expected to cooperate to ensure a safe working environment.
10. SERVICE LIMITATIONS
Services do not include:
- Structural engineering
- Major construction requiring building permits (unless explicitly contracted)
- Utility location or municipal inspections (unless requested)
11. TERMINATION OF SERVICE
Ox2 Net Corp. may suspend or terminate service for:
- Non-payment
- Unsafe site conditions
- Repeated cancellations or uncooperative behavior
12. MODIFICATIONS
We may update this Agreement as needed. Continued use of our services after updates implies acceptance of the revised terms.
13. DISPUTE RESOLUTION
Disputes shall be resolved through mediation or binding arbitration in Vancouver, BC, unless otherwise agreed in writing. Clients waive the right to participate in class actions.
14. ENTIRE AGREEMENT
This Agreement represents the entire understanding between Ox2 Net Corp. and the Client for the Services described herein, superseding prior written or oral agreements.
For questions or to request a service, please contact us at info@ox2net.ca or visit us online.